Last updated: June 2026
Helix Matrix respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we may collect, use, store and disclose personal information when you visit our website, contact us, or submit an enquiry.
Information we may collect
We may collect personal information that you voluntarily provide to us, including:
- name
- email address
- phone number
- company or organisation name
- enquiry details
- any other information you choose to provide
We may also collect limited technical information through our website, such as browser type, device information, IP address, website usage data, and analytics information.
How we use information
We may use personal information to:
- respond to enquiries
- provide information about our services and projects
- communicate with prospective clients, partners, suppliers, and stakeholders
- improve our website and user experience
- maintain business records
- comply with legal and regulatory obligations
Disclosure of information
We do not sell personal information.
We may disclose personal information where reasonably necessary to:
- website hosting, IT, email, CRM, analytics, or administrative service providers
- professional advisers
- project partners or suppliers, where relevant to your enquiry
- regulators, authorities, or other parties where required by law
Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Access and correction
You may contact us to request access to, or correction of, personal information we hold about you.
Contact
For privacy-related enquiries, please contact:
info@helixmatrix.com.au